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Privacy & Terms


Dickies Hong Kong is committed to ensuring that your privacy is protected. This privacy policy explains our online information practices and the choices you can make about the way your information is collected and used.


By accessing or using the website, by purchasing products from us via the website and/or by sending an e-mail to us, you consent to the collection, use, processing and transfer of your information in accordance with the terms of this privacy policy. If you do not agree to any of the terms of this privacy policy, please do not use the website and do not use our website-related services.


All references in this privacy policy: to “Website” refer to this website located at; to “we”, “us” and “our” refer to Dickies Hong Kong; to “you” and “your” refer to you the Website user; to “Services” refer to the services that we provide from time to time via our Website.




We may collect information about you when you purchase goods from the Website, when you fill in any forms on the Website, when you send e-mails and other correspondence to us and when you otherwise use the Website.


By accessing and using our Website, you consent to the collection, use and transfer of your personal information in accordance with the terms of this privacy policy.


Your information will enable us to supply to you the information or services that you have requested when accessing our Website. We may use your information for the purposes of:


  • providing you with our services;

  • to contact you for your views on our Website, products and services;

  • to inform you, via e-mail, about any of our new products, special offers or other information that we think may be of interest to you; and

  • so that we can administer, support, improve and develop our Website and our services.


For the purpose of providing you with the Services, we may transfer the data that we collect from you to our service providers, some of whom may be based outside the European Economic Area (“EEA”). By submitting your personal data, you agree to this transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.


Unless agreed otherwise by you and subject to the terms of this privacy policy, your personal data will be kept confidential and will not be disclosed to third parties other than our employees and service providers.


You agree that we may disclose your personal information to third parties:


  • in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;

  • if Dickies Hong Kong, or substantially all of its assets, are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;

  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Website terms of use, Website terms and conditions of sale, or other agreements, or to protect the rights, property, or safety of us, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk protection.

  • This privacy policy only covers this Website. Other websites which are accessed via links within our Website are not covered by this policy and will have their own privacy policies. Please check these policies before you submit any personal data to these websites.




We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. Unfortunately, the transmission of information via the Internet or wireless network is not completely secure. Although we do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk.


We will only retain your information for a reasonable period or for so long as either you or legislation permits.





If your personal information changes or you find that any of the information that we hold about you is inaccurate, please advise us of the relevant changes as soon as possible by e-mailing us at clearly stating the changes that you require.




We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.


For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our Website and to deliver a better and more personalised service. Some of the cookies we use are essential for the Website to operate.


If you register with us, you agree to our use of cookies.


You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you use your browser settings to block all cookies, you may not be able to access all or parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system may issue cookies when you log on to our Website.


Please note that our advertisers may also use cookies, over which we have no control.


For specific details about the use of cookies - visit our Privacy & Cookies page




You may choose or restrict the collection of information held about you in the following ways:


  • whenever you are asked to complete a form on the Website you can indicate whether you consent for the information provided to be used by us for direct marketing purposes by ticking the relevant box; or

  • by notifying us by email at ithat you do not wish the information provided to be used for direct marketing purposes.


We will not send promotional information regarding third parties to you unless you have previously consented to receiving such communications.





We reserve the right to change this privacy policy in the future and any changes will be posted to our Website and, where appropriate, sent to you by e-mail notification.




If you purchase a product from Dickies Hong Kong online store, we will request certain personal identifiable information (such as contact information, name, email, and shipping address) The information collected will be used for shipping & billing purposes and for filling your orders. We will use this information to contact you if we have trouble processing an order. Eleven After Eleven Ltd. (Dickies Hong Kong) is the sole owner of the information collected on





We reserve the right to disclose your personal identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.





The security of your personal information is important to us. When you enter sensitive information on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.


Changes in this Privacy Statement


If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. Dickies Hong Kong online store reserves the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you on our home page. We reserved the right to refuse orders for any reason without explanation.



All comments, queries and requests relating to our use of your information are welcomed and should be e-mailed to us at

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